A well-managed building runs smoothly, remains safe, and retains its value over time. However, when facility management falls short, small issues can quickly escalate into costly repairs, unhappy tenants, and operational inefficiencies. If you’ve noticed persistent complaints or an increase in maintenance problems, it might be time to reconsider your facility management strategy.
Here are five key signs that your building needs better facility management and how to fix them.
1. Frequent Maintenance Issues and Delayed Repairs
Are tenants constantly reporting leaking pipes, power outages, or faulty elevators? Does it take too long to fix basic issues? Frequent breakdowns signal poor maintenance practices and a lack of preventative care.
✅ What This Means:
- Repairs are only being done when something breaks instead of preventative maintenance.
- Facility managers are not tracking maintenance schedules effectively.
- Poor vendor management is delaying essential repairs.
✅ How to Fix It:
- Implement a preventative maintenance plan to reduce frequent breakdowns.
- Use a facility management system to track maintenance requests and resolve them faster.
- Hire qualified technicians and contractors to handle repairs efficiently.
2. Rising Energy Bills and Inefficiencies
If utility costs keep increasing despite no major changes in occupancy, it could mean your building is not running efficiently. Outdated HVAC systems, poor insulation, leaking pipes, or excessive lighting usage are all signs of poor facility management.
✅ What This Means:
- Your building is wasting energy due to outdated or mismanaged equipment.
- There is no energy management plan in place.
- Facility managers are not optimizing resources effectively.
✅ How to Fix It:
- Upgrade to energy-efficient lighting, HVAC systems, and water-saving fixtures.
- Conduct regular inspections to fix leaks and optimize energy use.
- Train building occupants on energy-saving practices to cut down on unnecessary waste.
3. Complaints About Cleanliness and Safety
A dirty, poorly maintained building not only looks bad but also poses health and safety risks to occupants. If common areas are frequently untidy, garbage piles up, or security concerns keep arising, it’s a clear sign of facility management failure.
✅ What This Means:
- Cleaning and janitorial schedules are not well managed.
- Waste management practices are inefficient.
- Security measures (like CCTV, access control, and lighting) are not properly maintained.
✅ How to Fix It:
- Set up routine cleaning and sanitation schedules for all shared spaces.
- Improve waste management systems to avoid buildup and pest infestations.
- Upgrade security systems, ensure fire safety measures are in place, and conduct regular inspections to enhance safety.
4. High Tenant Turnover and Unhappy Occupants
If residents, office tenants, or businesses keep moving out or frequently complain about poor services, your building’s management may be the issue. Poor facility management often leads to frustration, lack of trust, and a declining reputation.
✅ What This Means:
- Facility management is not responsive to tenant concerns.
- There is a lack of proactive communication with occupants.
- The overall experience of living or working in the building is not up to standard.
✅ How to Fix It:
- Ensure quick response times for maintenance and service requests.
- Provide transparent updates on ongoing improvements and facility upgrades.
- Enhance the overall experience with better amenities, prompt issue resolution, and an engaged facility management team.
5. Poor Property Value and Increasing Long-Term Costs
A building that is poorly maintained loses value over time. If property values are dropping, maintenance costs are unexpectedly high, or the building looks worn out, facility management may not be doing enough to preserve it.
✅ What This Means:
- Neglecting regular inspections is leading to bigger, costlier repairs.
- The building lacks modern upgrades that increase market appeal.
- Common areas, landscapes, and structural elements are deteriorating due to poor upkeep.
✅ How to Fix It:
- Conduct regular property assessments and address issues before they escalate.
- Invest in modern upgrades like smart lighting, energy-efficient systems, and improved landscaping.
- Work with a professional facility management team to ensure long-term property value.
If any of these signs sound familiar, it’s time to take a proactive approach to facility management. A well-managed building doesn’t just look good—it saves costs, enhances safety, and improves tenant satisfaction.
At APIC Facility Managers, we specialize in efficient, high-quality facility management solutions that keep buildings running smoothly while ensuring long-term value.
Is your building in need of better facility management? Contact us today and let’s create a solution that works.